Reference

Legal terms before account access

Our legal page sets out the rules that apply when you open an account, use the wallet, contact us, or ask us to change account data.

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India legal posture and payment records

1inch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

The terms explain our contract with you, the account rules we apply, and the legal basis for handling account records. When you use UPI, Paytm, PhonePe, or Google Pay, we keep transaction references so deposits, withdrawals, refunds, chargebacks, and dispute checks can be matched to the

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correct account. We may ask for identity or payment proof where a law, bank request, risk check, or account-security concern requires it. We do not treat access as available in every place; eligibility depends on local law and is available where local law permits. If a
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rule changes, the current version on this page applies from the date shown in your account area or any message we send.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact routes for legal requests

Legal requests need enough detail for us to locate the right account and respond without exposing your data to the wrong person.

Legal email Send contract, privacy, cookie, or account-rights questions through the legal contact address shown in your account area. Include the issue date, your registered email, and the request you want us to action.

Account records For access logs, KYC checks, or correction requests, contact support from your signed-in account. That route lets us confirm you are the account holder before we discuss personal records.

Payment disputes If a UPI, Paytm, PhonePe, or Google Pay payment needs legal checking, share the transaction reference and time. We compare it with wallet entries and payment partner responses.

DATA DUTIES

How we handle legal records

Our legal process connects data handling, cookies, account security, retention, and correction requests in one account record.

Data handling

We use account data to create your profile, process wallet activity, check access rights, answer support cases, and meet legal duties. Sensitive records are restricted to teams that need them.

Cookie choices

Cookies help us keep your session active, measure page performance, and remember consent choices. Where law requires choice, the cookie panel explains each category before you accept or adjust it.

Account security

We may lock access, request extra proof, or delay a withdrawal when legal checks show unusual activity. These steps protect your account record while we verify the facts.

Retention periods

Payment receipts, KYC checks, login events, and support cases are kept for legal, tax, dispute, and risk periods. After that, we delete, anonymise, or archive them as required.

Change requests

You can ask us to correct personal data that is wrong or outdated. We may need proof before changing names, mobile numbers, bank details, or wallet-linked payment identifiers.

Legal contact

If you contact us about rights, privacy, cookies, or terms, we record the request and our response. That record helps us show how the legal request was handled.

Legal questions before you join

These answers explain how our terms, privacy practices, payment records, and account-rights process work for India. They do not replace the full terms, but they help you see what we may ask for, what we retain, and how you can contact us if a legal issue affects your account.

The account terms, privacy terms, cookie choices, payment rules, and any market-specific notices apply together. Access depends on local law and is available only where local law permits.

We keep payment references so wallet credits, withdrawals, refunds, disputes, and bank checks can be matched to your account. These records also help us answer legal or payment partner queries.

Yes, you can request correction where your personal data is wrong or outdated. We may ask for proof before changing identity details, mobile numbers, bank records, or payment identifiers.

Cookies support sign-in sessions, consent records, security checks, and page measurement. Where choice is required, you can adjust categories in the cookie panel before continuing with account use.

We may restrict access if required by law, payment partner checks, security concerns, identity mismatches, or local-law eligibility issues. We explain the next step through your account or support channel.

Retention depends on the record type and legal need. Payment, KYC, login, and support records may be kept for dispute, tax, fraud-prevention, and compliance periods before deletion or anonymisation.

Use the legal contact route in your account area for privacy, correction, cookie, access, or terms questions. Include your registered email or mobile number so we can verify ownership.

Legal terms before account access

Contact routes for legal requests

How we handle legal records

Data handling

Cookie choices

Account security

Retention periods

Change requests

Legal contact

Legal questions before you join

01 What legal terms apply when I open an account?

02 Why do you keep UPI, Paytm, and PhonePe records?

03 Can I ask 1inch to correct my account data?

04 How do cookies fit into the legal terms?

05 When might you restrict account access?

06 How long do you retain account records?

07 Who should I contact about legal rights?

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